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Privacy Policy

The Bone Art place is committed to protecting your privacy. We only use the information we collect about you to process orders, provide support and respond to direct questions. 

What information do we collect? How do we use it?

When you place an order, we need to know your name, e-mail address, delivery address, credit card details, billing address and we record your IP address. This allows us to verify, process and fulfill your order and to notify you of your order status.
We do not store credit card information at all so you will need to enter you credit card every single time you place an order.
When you enter a contest or other promotional event, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.

How does The Bone Art Place protect customer information?

We use a security tested secure server for collecting information needed to process your order. The secure system encrypts (scrambles) all of the information you enter before it is transmitted over the interment. Furthermore, all of the customer data we collect is protected against unauthorized access using the latest technology and multiple layer security.
We do not store credit card information at all.  Card transactions are sent directly to your card company for authorization so we never see the card details.
Both our cart system on the shopify platform and our gateway at eWay are fully PCI compliant.

What about "cookies"?

"Cookies" are small pieces of information that are temporarily stored by your browser on your computer's hard drive. We only use cookies to store information on the products you are ordering (not personal info) while you are actually placing your order to allow our system to verify and total your order when you check out.  As soon as you confirm your order or leave the web site the cart cookie expires so is automatically deleted by your computer. If you leave our web site part way through placing an order, a cookie will remain in your browser for a short while so your cart will still be there when you return to complete your order.

Will The Bone Art Place disclose any information it collects to outside parties?

No..... We do not sell, trade, or rent your personal information to other commercial entities under any circumstances whatsoever, there are no exceptions.
We will provide information to law enforcement agencies if specifically required to do so under a warrant issued by New Zealand law enforcement.

Your Consent

By using our Web site, you consent to the collection and use of this information by The Bone Art Place to process orders as described above.  If we need to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

The Bone Art Place also provides links to other interesting web sites from our "Links" pages. The privacy policies of these linked sites are the responsibility of the linked site and The Bone Art Place has no control or influence over their policies. Please check the policies of each site you visit for specific information. The Bone Art Place cannot be held liable for damage or misdoings of other sites linked or otherwise.

Newsletters and Email Contacts

We hate spam as much as you do, probably even more as we receive around 300 spam messages a day ourselves.
There is only one place for spammers and that is at the bottom of a very deep hole filled with water.
You will receive emails confirming receipt of an order and shipping status after you place an order. Occasionally you may receive request for additional information about an order or failed order attempt if required.
We do NOT send unsolicited marketing emails at all and we do not sign you up to mailing lists simply because you bought something from our store..

If you would like to join our mailing list you are very welcome to do so on a strictly opt-in basis only by using the "Join Our Mailing List" link at the bottom of this page
If you then decide you no longer wish to receive our newsletter, removal requests are actioned instantly and permanently.
Under the " New Zealand Unsolicited Electronic Messages Act 2007" which we fully support, our semi regular newsletter is sent only to those members who specifically "Opt In" to this list.
You will receive our newsletter ONLY if you have requested to join our membership mailing list or someone has joined you on your behalf.